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Andrew Wallis

Keep

Keep good members for longer.

Onboarding, the first 90 days, newsletters, retention and winning back members who've drifted.

Free tools

  • Calculator

    Member loss calculator

    See what members leaving costs you this year, and what keeping a few more is worth.

  • Free download

    The Reset Campaign Kit

    The email and text sequence to win back former members, ready to adapt for your gym.

Articles

Videos

  • Why Personal Trainers Lose Clients (Without Realising Why)

  • How to Build a World Class Client Experience That Increases Retention

  • Win Back Your Fitness Warriors: The Power of the Client Reactivation Campaign

  • Why Personal Trainers Never Get Consistent Referrals

Can't find your question? Ask it.

Every article here started as a question from a gym or studio owner. Send me yours and I'll answer it in a future article or video, without naming you unless you'd like me to.